Write To Us
One inbox, read by the people who run the tests. No contact form, no ticket number, no automated reply.
contact@sweepstakeprize.com
We answer most messages within two working days. If your note is about a specific ticket, include the site name and the month printed at the top of the review, because our figures change when we re-test.
What We Can Help With
- Corrections to a prize figure, floor or payout time
- Questions about how a grade was reached
- Press and media enquiries
- Accessibility problems with the site itself
What We Cannot Help With
We do not run any of the casinos we write about, so we cannot recover an account, release a payout, reverse a purchase or adjust a balance. For any of those, contact the operator directly. If their support goes quiet, tell us and it will be reflected in the next grade.
If you need support with gambling
Sweeps play is free by design, but if it has stopped feeling like a game, the National Council on Problem Gambling helpline is available at 1-800-GAMBLER, at any hour. Our Play In Good Order page lists the tools each site provides.
Company Details
Sweepstake Prize is operated by OMD AS, Norway. The registered address and company information sit in the footer of every page on this site.